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About the Card
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What It Can Be Used For
Opencard can be used as a replacement season tram ticket for Prague public transport and enables payment of parking, identification in the Municipal Library of Prague and access to the services of the Portal of Prague.
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Conditions for Issue and Use of the card
Conditions for Issue and Use of the card, Card Fee.
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How to Manage
How to get the card. How to activate the service. What to do in cases of loss of card.
- I Want a Card
- Card Replacement
- Card blocking and unblocking
- Loss of Card
- Change of Personal Data
- Card Cancellation
- Purchase of Opencard Vouchers
- Substitute Document
- Suspension of yearly ticket
- Complaint
- DPP E-Shop
- Card exchange due to validity expiration
- Charging/Recharging/Settlement of parking vouchers
- Operations on somebody’s behalf
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Contacts
Kontaktní místa a telefonní linky kam se obracet s požadavky a dotazy v souvislosti s Opencard
- Card application
- Card Issue
- Express card issue, cancelation, exchange, complaints
- Anonymous Opencard
- Sale of PID vouchers and Free Fare application
- Downloading of PID vouchers
- Temporary suspension of yearly PID vouchers
- Sale of temporary tickets
- Complaints concerning the voucher service, return of PID vouchers
- Sale of Parking Vouchers
- Opencard Administration
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Forms
Download Opencard Application forms, Activation forms, Forms for changes of personal data.
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On-line Complaints
Making a On-line Complain
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News
News in Opencard project
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Frequently Asked Questions
Useful Information
Customer centre opencard - Palác Adria
Palác Adria, Jungmannova 31, 110 00 Prague 1
Mon and Wed 08:30 a.m.-08:00 p.m., Tue and Thu 08:30 a.m.-06:00 p.m., Fri 08:30 a.m.-noon
Line for blocking Opencard
210 028 111
Mon-Fri 9:00 a.m.-06:00 p.m.
